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Our Services

Comprehensive tourism services to support visitors and businesses in Gilgit Baltistan

Our Services

The Directorate of Tourist Services provides a wide range of services to support tourism in Gilgit Baltistan. From regulatory functions to promotional activities, we are committed to ensuring a high-quality experience for visitors and sustainable growth for the tourism industry.

Licencing Services

The Directorate of Tourist Services issues and renews Licence for various tourism businesses operating in Gilgit Baltistan. Our licenicng process ensures that all tourism service providers meet the required standards for quality and safety.

Types of Licences

  • Tour Operator Licence

    For businesses organizing and selling tour packages in Gilgit Baltistan.

  • Hotel Licence

    For accommodation providers including hotels, motels, and guesthouses.

  • Restaurant Licence

    For food service establishments catering to tourists.

  • Tour Guide Licence

    For individuals providing guiding services to tourists.

  • Adventure Tourism Licence

    For businesses offering adventure activities like trekking, climbing, and rafting.

Licensing Process

  1. 1

    Application Submission

    Complete and submit the application form along with required documents and fees.

  2. 2

    Document Verification

    Our team verifies all submitted documents and information for completeness and accuracy.

  3. 3

    Inspection

    For physical establishments, an inspection is conducted to ensure compliance with standards.

  4. 4

    Approval

    Applications meeting all requirements are approved, and licence are issued.

  5. 5

    Licence Issuance

    Successful applicants receive their licence, valid for the specified period.

Processing Time

The typical processing time for licence applications is 15-30 working days, depending on the type of licence and completeness of documentation.

Quality Grading System

Our quality grading system helps tourists identify establishments that meet specific standards of service, cleanliness, and facilities. The grading system applies to hotels, restaurants, and other tourism facilities.

Hotel Grading Criteria

Hotels are graded on a 1–5 star scale based on the following criteria:

Accommodation Quality

  • Room size and comfort
  • Bed quality and bedding
  • Bathroom facilities
  • Furniture and fixtures
  • Cleanliness and maintenance

Services

  • Reception and check-in
  • Room service
  • Housekeeping
  • Concierge services
  • Staff professionalism

Facilities

  • Dining options
  • Recreational facilities
  • Business services
  • Parking and transportation
  • Accessibility features

Safety & Sustainability

  • Fire safety measures
  • Security systems
  • Emergency procedures
  • Environmental practices
  • Energy and water conservation

Downloads

Access important forms, applications, guidelines, and other documents related to tourism services in Gilgit Baltistan.

Licence Application Forms

  • Application Form for Licence of Tour Guide
  • Application Form for Licence of Hotel
  • Application Form for Licence of Restaurant

Guidelines & Standards

Policies & Regulations

  • GB Hotel & Restaurant Act 2019
  • GB Travel Agency and Tour Operators Act